Choplix Warranty
Summary: For Warranty Information: All knives come with a lifetime limited warranty, and other products come with a one-year limited warranty.
Lifetime Limited Warranty
At Choplix, we take immense pride in the durability and quality of our products. To underscore our commitment to customer satisfaction, we offer a lifetime warranty against manufacturer's defects on all of our knives. This warranty reflects our confidence in the craftsmanship and longevity of our products. Should any issues arise after receiving your purchase, our Customer Care team is ready to assist, ensuring that you can enjoy your product for a long time without worry. We stand by the integrity of our work, and our warranty reflects our dedication to delivering enduring value.
Knife Sets & Cutlery
Our knife sets, individual knives, and other cutlery carry a lifetime warranty against manufacturer's defects. This warranty does not cover accidental loss, theft, or damage resulting from improper use or storage of products. It is crucial to read and understand the Care Instructions provided with your purchase to ensure that your knives last a lifetime. Damage to knives from cutting hard objects like bones, hard-shelled foods, frozen foods, and other hard objects is not covered. Damage or defects to knives or their handles resulting from dishwasher use, soaking in water, or not immediately drying knives are not covered. Improper use leading to conditions such as rusted, discolored, dulled, scratched, bent, broken, or chipped blades, or separated, cracked, or otherwise damaged handles is not covered. Cosmetic changes and other normal wear and tear are also not covered. Choplix reserves the right to request information, including pictures, and inspect any items claimed under this warranty to determine if damage or defects result from improper use or a manufacturer's defect.
Accessories & Non-Cutlery Items
We also offer a one-year limited warranty on all accessories against manufacturer's defects. This warranty does not cover accidental loss, theft, or damage from improper use or storage. It's important to follow the Care Instructions provided with your purchase to ensure your product lasts a long time. Damage to accessories from improper use is not covered. Cosmetic changes and normal wear and tear are also not covered. Choplix reserves the right to ask for information, including pictures, and inspect any items claimed under this warranty to determine if damage or defects result from improper use or a manufacturer's defect.
For Warranty Information: All knives come with a lifetime limited warranty, and other products come with a one-year limited warranty.